Can I use my membership at other JCCs?
While each JCC is independent, most are part of the Jewish Community Center Association or JCCA. Participating JCC’s will honor your card, generally up to a week, and sometimes longer. They will call to verify that your membership is in good standing.
To find out if your JCC is part of the JCCA, click HERE.
If I join under a promotional rate, what happens to my rate in the future?
Your promotional rate is protected for 12 months. You will not have to pay the initiation fee upon renewal, but your rate will increase to reflect the current rate.
What are the allowable reasons one can be released from their contract?
IF YOU HAVE BEEN WITH THE JCC FOR LESS THAN ONE YEAR, YOU CANNOT CANCEL (per the Membership Payment Agreement signed upon joining) UNLESS YOU ARE:
- MOVING MORE THAN 25 MILES FROM JCC FACILITY AND CAN PROVIDE PROOF. (ex: letter of hire for a job out of town, moving bill, lease, or utility bill with new address, etc.)
- MILITARY DEPLOYMENT & CAN PROVIDE PROOF (ex: deployment order documentation)
- LONG TERM MEDICAL W/ OVER 6 MONTHS RECOVERY (ex: letter from Doctor stating inability to continue using facilities for more than 6 month)
If I have to cancel my membership, what do I have to do, and when do I have to do it?
All memberships are for a 12 month period. Memberships will automatically renew unless a Membership Cancellation Form is completed and turned into the Member Services Director 30 days prior to requested cancellation date. If a billing period falls within the 30 days prior to requested cancellation date, the member is responsible for the membership dues that are drafted.
Is there a way to temporarily stop payments but still stay a member of the JCC?
Yes! This is called placing a “Freeze” on a membership account. Please see additional details below.
How long can I place a freeze on my membership?
Members can place their account on a freeze for a minimum of two (2) to a maximum of six (6) calendar months at a time. (i.e. 1/1/2021 to 6/30/2021)
How do I place a Freeze my membership?
Fill out this Freeze Request Form and submit it to the Member Services Director. There is a $25 fee per Freeze Request to be processed at the time of the request.
What do I need to do if I want to add or remove a person from my membership?
Fill out this Change of Membership Type Form and submit it to the Member Services Director. Additional fees may apply.
How do I update my payment information?
Fill out this Change of Billing Form and submit it to the Member Services Director. There is a 3.5% surcharge on membership dues if paid with an AMEX.
Do I have to be Jewish to join the JCC?
No, everyone is welcome!
